Eligibility for Returns:

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Return eligible items within 10 days for a refund Items must be unused, in original packaging, and include a receipt.

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Items that cannot be returned include custom-made or personalized products, clearance items, and gifts, all of which are non-refundable

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To initiate a return, simply follow these steps:

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• Reach Out: Email [Insert Contact Email] or call [Insert Contact Number] for a Return Merchandise Authorization (RMA) number. Include your order number and reason for return.

• Repack: Use the original packaging, include all accessories, and write the RMA number on the package.

• Return: Ship to the address given by customer service. You pay shipping unless it's our error or a defective item.

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Refunds

• Processing Time: After we receive and inspect your returned item, your refund will be processed within 7-10 business days and issued to the original payment method.

• Shipping Costs: Shipping and handling fees are non-refundable, except for damaged or incorrect items.

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Exchanges

If you receive a damaged or defective item or need a different size or color, contact us within 10 days for exchange instructions.

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Damaged or Defective Items
If your item arrives damaged or defective, contact us right away with photos and your order number. We’ll resolve the issue quickly, either with a refund or replacement.

 

Order Cancellations
You can cancel orders within 24 hours if they haven’t been processed or shipped. After that, they can’t be canceled but can be returned as per our policy.

 

Contact Information
For return or refund inquiries, please contact us:

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Email: Trendzians@gmail.com

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Contact: (415) 663-6222

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We’re here to make your shopping experience awesome!

 

Thanks for choosing Trendzians 

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